How to Choose a Cross-Country Moving Company

cross country move

Choosing a cross-country moving company is a significant decision that can greatly impact the success and stress level of your relocation. With numerous options available, it’s crucial to conduct thorough research and make an informed choice. In this guide, we’ll explore key factors to consider when selecting a cross-country moving company, ensuring a smooth and successful transition to your new home.

1. Research and Gather Recommendations

Start your search by conducting thorough research on professional cross-country moving services. Seek recommendations from friends, family, and colleagues who have recently moved long distances. Online reviews and testimonials can also provide valuable insights into the reputation and reliability of moving companies.

2. Check Licensing and Credentials

Ensure that the moving company you are considering is licensed and registered with the appropriate authorities. Interstate moves require a U.S. Department of Transportation (USDOT) number, which you can verify through the Federal Motor Carrier Safety Administration (FMCSA) website. Additionally, check if the company is a member of reputable moving associations, such as the American Moving and Storage Association (AMSA).

3. Obtain Multiple Estimates

Obtaining multiple estimates is essential for understanding the range of costs associated with your move. Be wary of significantly low quotes, as they may indicate hidden fees or subpar services. Request in-home or virtual surveys from prospective movers to provide accurate and detailed estimates based on the volume and weight of your belongings.

4. Understand Pricing Structure

Clearly understand the pricing structure of each moving company. Inquire about any additional fees, such as packing, storage, or fuel surcharges. Transparent communication about costs is crucial to avoid surprises on moving day. Some companies offer a binding estimate, providing a fixed cost for the entire move, while others offer non-binding estimates that may fluctuate based on the final weight of your belongings.

5. Verify Insurance Coverage

Insurance coverage is a critical aspect of choosing a moving company. Ensure that the company provides adequate insurance options to protect your belongings during the move. Ask for clarification on valuation coverage and understand the extent of liability the company assumes for any damages or losses. Additional insurance options may be available for added peace of mind.

6. Research Complaints and Reviews

Check online platforms and the FMCSA’s database for any complaints filed against the moving companies you are considering. Pay attention to how companies respond to and resolve issues. A history of numerous complaints or unresolved disputes may be a red flag, and it’s essential to prioritize companies with a positive track record.

7. Inquire About Experience and Expertise

Consider the experience and expertise of the moving companies on your shortlist. Inquire about the number of years they have been in business, their experience with cross-country moves, and their knowledge of the specific regulations governing interstate relocations. A seasoned and knowledgeable team is more likely to navigate potential challenges effectively.

8. Check for Additional Services

Evaluate the range of services offered by each moving company. Some companies provide comprehensive services, including packing, unpacking, and storage options, while others focus solely on transportation. Assess your specific needs and preferences to determine which company aligns best with your requirements.

9. Get a Written Contract

Once you’ve selected a moving company, ensure that all agreements, estimates, and terms are documented in a written contract. Read the contract thoroughly, paying attention to any fine print, and ask for clarification on any terms you find unclear. A detailed and comprehensive contract helps prevent misunderstandings and ensures that both parties are on the same page.

10. Plan Ahead and Book Early

Cross-country moves require meticulous planning, and reputable moving companies can book up quickly, especially during peak moving seasons. Plan ahead and book your chosen moving company well in advance to secure your preferred moving dates. This proactive approach also allows you ample time to prepare for the move and reduces last-minute stressors.


Choosing the right cross-country moving company is a crucial step toward a successful and stress-free relocation. By conducting thorough research, checking credentials, obtaining multiple estimates, and understanding the pricing structure, you can make an informed decision. Additionally, verifying insurance coverage, researching customer reviews, and ensuring a written contract will contribute to a smooth and reliable moving experience. Remember to plan ahead, book early, and communicate openly with your chosen moving company to set the stage for a positive transition to your new home.

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