With the advancement in technology and other apps such as Facebook and WhatsApp, Snapchat is also the most trending app. Most surprisingly, this amazing app offers a variety of features. This is the main reason there are over 230 million active users worldwide. It is a multimedia messaging app that is most popular among teenagers.
However, in the past few months, people have been facing some issues regarding Snapchat. In this guide, we will discuss why is snapchat not working.
Why is snapchat not working on some issues?
Keep in mind that sometimes there is a Snapchat down problem due to various reasons. Let’s have a look at all these problems.Sometimes, people worldwide are suffering from serious issues regarding Snapchat. After having this problem, many people question how to get out of the Snapchat crash. There are many common questions about why Snapchat is not working.
The first question is what’s wrong with my Snapchat. However, on the other side, if you cannot receive or send the pictures through Snapchat, you are probably having the same problem. A problem with Snapchat servers normally causes this problem. We all know very well that millions of people have the same problem. This might happen when Snapchat servers are overloaded.
When the servers are overloaded, then during the maintenance process, people might have some Snapchat down. Along with all these problems in service, there might be some kind of technical errors. Usually, Snapchat is not working, which may be due to the App update on iOS. Normally, it mostly affects iPhone users as compared to Android owners.
Snapchat also admits that they are looking into the issues, so things might be resolved with time. Let’s discuss the troubleshooting guide below, where you will fix the Snapchat problems you might be having.
Why can you not send messages on Snapchat?
Sometimes, you cannot send or receive snaps on Snapchat to your friends or family. This is an issue or problem with your phone or app. You can try out these troubleshooting tips to get your app running again.
- Restart your phone
Restarting your phone is the first way to get out of the problem. After restarting your phone, turn on your Wi-Fi and check out your internet connection. Sometimes, there is also a problem with your Wi-Fi connection, and it might be the reason why is not Snapchat working.
Sometimes, the signals to the Wi-Fi are not stronger to send the snap. Without Wi-Fi or a cellular connection, snaps cannot be sent.
- Deleting Snapchat conversations
Sometimes, there is so much data in your Snapchat app that it might cause certain problems. So when you delete your Snapchat conversations, it might help to jump-start your app again. Before deleting your Snapchat conversation, make sure to delete any opened or unopened snaps.
How to delete Snapchat conversations?
Although many people know about how to delete Snapchat conversations, I will tell you in detail about the whole process if you do not know.
- First of all, open Snapchat and navigate to your profile.
- After opening your profile, a gear icon can take you to open your settings.
- Scroll down and hit the privacy heading button.
- After selecting the privacy button, there is another button opened called conversations.
- You can click the next button, next to your friend’s username. Here you can clear the conversations one by one.
Quit and update Snapchat
In the above process, I also discussed the restarting of your phone if Snapchat is not working. Restarting your phone might sometimes work, but if it does not work, then you can go for logging out and into Snapchat as well. Tell if this does not work, then you can go to the App Store or Google Play Store to check for any updates.
Sometimes, Snapchat or even any other App might not work if you do not update it. So after going to the Apple store, you can easily assess whether your app is out of date or not. If it’s out of date, then you must update it immediately so that your app might work properly.
Clear your Snapchat cache
We all know very well that any other App or Snapchat stores the data in a cache. If you clear the Snapchat cache data, there might be a chance Snapchat will work properly. However, keep in mind that when you clear the cache on an iOS or Android device, it might disturb your phone’s performance, which is the case for Snapchat.
There might be a chance that the sum of the files in the cache could become corrupt. No worries, everything will be fine soon. The next time when Snapchat is not working, you can navigate to the Snapchat app and go to your profile icon and start the app.
Why should you clear the Snapchat cache?
Many apps download media and other types of data onto your phone. Sometimes, if these files are corrupted, your Snapchat might stop working. When you clear those files, you will not lose any kind of data or snaps. So don’t worry about losing your data while clearing the cache.
How to clear Snapchat cache?
- First of all, open Snapchat.
- Then tap on the avatar icon to open your profile.
- Then the gear button appears, which is the button on the settings. Click on the setting button in the top right corner.
- Then select the clear cache button.
- Hit the Continue button.
Will deleting Snapchat delete memories?
If you choose to delete the Snapchat app for some reason, your memories of Snapchat are still present there. After downloading the app again and installing it on your phone, you can access them again. After installation, when you log in back to your account, you will return to all your snap memories. Keep in mind that after 30 days, you will no longer retrieve the Snapchat memories.
Is it possible that Snapchat will delete my account?
Until now, Snapchat will not delete any of the user accounts. However, on the other side, different social media apps also choose to delete the accounts under some circumstances. On the other side, there might be a situation when you are unable to log in to your account, and therefore it just logged instead of being deleted.
Why is Snapchat not opening on my iPhone?
Along with why is snapchat not working, there might be a situation when your Snapchat is not opening. So when you have an iPhone and Snapchat is not opening, it means that it might be corrupted from the recent update.Therefore, it will no longer work, and in this situation, you have to update your app through Google Play Store.
However, on the other side, you can delete your corrupted Snapchat from your device and install the latest version again from the app store.
Keep in mind that before deleting the Snapchat account, you have all the login details with you. You should preserve the login details so that you will be able to log in again after again installation of Snapchat.
Snapchat is an amazing social media platform to share your snaps, images, and videos. Sometimes, there might be a situation when your Snapchat is not working properly. Many users worldwide have this problem why is not Snapchat working. You can solve this problem by reading this post. You can again regain your Snapchat after uninstalling and reinstalling through the Google Play Store.
You can also update your Snapchat if it’s corrupted for any reason. You can also delete the cache, and after deleting the cache, Snapchat might regain again. I hope you will like this post and you will be able to solve this problem with the above-described tips.